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FAQs

Tickets

Do I have to book tickets for a specific date and time? 
Due to Covid-19 and for the safety of our staff and visitors, we will be limiting the number of visitors per day.  This means visitors must pre-book their tickets for a specific date and time slot. 

Please check opening times here.

Can I change the date or time slot of my tickets?

Yes, simply Create an Account here or at the Ticket Check Out to manage your booking

Creating an Account will allow you to view your ticket purchases, request a refund should you need to re-arrange your booking, or fully cancel your booking.

If you need to amend your booking time slot or date, simply request a refund and re-book for your chosen dates.

Refunds for Castle & Garden Entry Tickets will be issued within 14 days of your request being processed.

Can I buy tickets for a friend?
Yes, just give them the email confirmation – the bit they need is the #order number.

I don’t do online shopping – can I still get tickets?
Yes, just visit the ticket office on the day and they will be glad to answer any questions about tours and help you choose the right ticket for you.

Is the email confirmation my actual ticket?
Yes, bring it with you to the ticket office and they’ll replace it with a voucher that you’ll show upon entry to the castle

Do RHS & Historic Houses Members get free entry into the Castle & grounds? 
Yes, RHS Members & Historic Houses members are able to gain free access to the Castle & Gardens. No need to pre-book, please just present your pass on arrival.

Parking/Accessibility

Where do I park?
The Ticket Office Car park by Cafe Allez or the Engine Yard Car Park.

Is there a charge for parking?
Yes, charges for parking have recently been put in place at our Ticket Office Car Park
The charges are as follows:
1 hour – free,
2 hours – £2.00
3 hours – £3.00
+4 hours – £4.00
24hours – £25.00

Where do I park if I have mobility issues/ a wheelchair?
We allow those with mobility issues a permit to drive to the top of the hill simply advise the staff at the ticket office. Please see our accessibility page.

Do I need a blue badge to get access to the top of the hill?
No, we’re happy to give a hill -top permit to anyone who would experience difficulty walking to the top. Please see our accessibility page.

Afternoon Tea

I’ve bought a voucher, do I have to book a table for afternoon tea?
Unfortunately due to current circumstances, our Castle Tea Room remains closed and we are unable to facilitate Afternoon Teas. We remain hopeful that in months to come we will be able to re-open all Food & Drink facilities and experiences within the Castle and invite you back for an unforgettable day out. All previously booked Afternoon Tea Vouchers will stay valid, and will be redeemable when we officially re-open all dining facilities.

Afternoon tea voucher gives me access to the gardens only – can I upgrade?
Yes, upgrade tickets can be purchased on the day at our ticket office.

Food & Drink

Mobile Tearoom
While our Castle Tea Room remains closed, we will be serving a selection of light lunches, cakes and refreshments from our Mobile Tearoom at the Entrance to the Castle.
The Fuel Tank Cafe
Enjoy a delicious menu of fresh home cooked meals, light lunches or just a slice of cake! The Fuel Tank is the perfect place for a hearty lunch or a morning coffee. Located at the heart of our Engine Yard retail village. Open 7 days a week.

Woodfired Pizza Menu Available:  Thursday – Sunday

View our full menu here

Balloon Bar

Relax in unique and stylish surroundings. Taste the Balloon Bar’s magical cocktails, groove to live bands till late and indulge in scrumptious sharing boards and nibbles. Currently open Friday – Sunday.

View our Balloon Bar live music schedule here

Dogs

Can I bring my dog where can/can’t they go?
Well behaved dogs are welcome in the gardens and grounds. They must be on a lead at all times and we ask that you clear up after them.

Should I bring my dog for afternoon tea?
No, there are no outdoor seating areas and as the dog cannot be granted entry to the castle it would be unattended.

Is Belvoir Castle Open all year around?

Our opening times vary; please see our opening times for up-to-date information.

Is photography and videography allowed at the castle?

Yes. Personal photography of the grounds, castle, gardens and views are of course allowed and welcomed. Professional photography is not permitted, and photographs taken on the estate may not be sold or used for any commercial or promotional purpose without consent from the estate.

Are drones allowed at the castle?

Please note that in the interests of visitor safety, we do not permit the launching or landing of drones at Belvoir Castle, unless agreed in advance in writing. For further information, please see the Drone Code produced by the Civil Aviation Authority for a practical guide on how to fly your drone safely and in full compliance with the law.

Is Belvoir Castle a National Trust or English Heritage property?

Belvoir Castle is a family owned estate. It is not part of National trust but is part of English Heritage. Find out about tickets here

Is Belvoir estate a Capability Brown landscape?

Yes. In fact, Belvoir estate was the last landscape designed by Capability Brown before he died. Learn more here

What does Belvoir mean?

The name Belvoir – meaning ‘beautiful view’ in French, and pronounced today as ‘beaver’ – dates back to Norman times. Four castles have stood on this spot since 1067, and it’s a pretty perfect location for a fortified castle.

How far is Belvoir Castle from Grantham?

The distance between Grantham and Belvoir Castle is 6 miles. The road distances 8 miles.

Can you stay at Belvoir Castle?

While Belvoir is first and foremost a family home, you are welcome as overnight guests in the Castle for special occasions. Visit our Stay with Us page to see all the ways you’re able to stay with the Belvoir Estate here.

Is the Duke of Rutland related to the queen?

Dukedom of Rutland. In 1703, the ninth Earl of Rutland was created Duke of Rutland and Marquess of Granby by Queen Anne.

How close is the Engine Yard to the castle?

The Engine Yard is at the foot of the hill the castle sits on. It is approximately a 10 minute walk to the castle from the Engine yard and a 2 minute drive.

Can we bring babies/will there be change facilities

There are baby changing facilities in the castle toilets.